Product Questions
We're happy to assist with:
- Saree details
- Colors
- Measurements
- Blouse piece information
- Styling guidance
Shanmaya
We'd Love to Hear From You
Whether you're searching for the perfect heirloom, have a question about our collections, or simply wish to connect, we're delighted to assist you.
Contact UsWe Are Here to Help
Begin a Conversation
Email is Shanmaya’s official contact method for product questions, order assistance, documentation, silk care guidance, and delivery concerns.
For a specific product or order, please include the product name, item number, product-page link, or order number so we can provide the most relevant information available.
Messages are reviewed and answered during regular business days.
Business LocationVirginia, USA
We're Here to Help
How Can We Help?
Whether you're selecting your first Kanchipuram silk saree or have questions about an existing order, we're here to provide thoughtful guidance and support.
Order Assistance
Need help with:
- Existing orders
- Shipping and delivery
- Incorrect items
- Transit damage
- Authorized return questions
Customer Care
Questions about:
- Silk Care
- Authenticity
- Storage
- Product documentation
- Purchasing guidance
We review inquiries during regular business days and respond with the information available for the specific product, order, or concern.