Legal
Privacy Policy
We value your privacy and are committed to handling your information with care, transparency, and respect.
Our Promise
Our Commitment
Shanmaya aims to collect and retain only the information reasonably needed for its current operations. Because payment, live order processing, and newsletter subscriptions are not yet active, this policy carefully separates current practices from future services.
Current Website Status
This policy describes the Shanmaya website as it operates today. Secure payment, live order processing, and newsletter subscriptions are not yet connected.
The preview checkout does not submit an order or collect payment-card information. This policy will be updated before those services are activated.
Information You Send to Us
The Contact page uses a direct email link rather than a website contact form. When you email Shanmaya, we may receive:
- Your email address and name, when included
- The contents of your message
- Product names, item numbers, product-page links, or order details you choose to provide
- Photographs or documentation you voluntarily send for support
Please do not send payment-card numbers, government identification numbers, passwords, medical information, or other highly sensitive information by email.
Bag & Checkout Data Stored in Your Browser
To support the Bag and preview Checkout experience, the website uses browser local storage. This information remains on your device and is not currently submitted to Shanmaya through the website.
- Bag contents and product identifiers
- Checkout contact details and delivery address entered in the preview
- Selected delivery method
- Checkout draft information used to restore fields on the same browser
You can remove this information by clearing the Bag, clearing this site’s browser data, or using your browser settings. On a shared device, another person using the same browser profile may be able to see locally saved information.
Newsletter Status
The newsletter subscription field is not connected to an email-marketing provider. An email address entered there is not currently submitted to or stored by Shanmaya.
If newsletter subscriptions are activated later, the signup experience and this policy will be updated before email addresses are collected for marketing.
How We Use Information
When you voluntarily communicate with Shanmaya, we may use the information to:
- Respond to questions and support requests
- Provide product, authenticity, care, or delivery information
- Investigate incorrect-item or transit-damage concerns
- Maintain website functionality and security
- Comply with applicable legal obligations
Shanmaya does not sell personal information or use it for targeted advertising.
Hosting, Security & Technical Information
The website is hosted and delivered through Cloudflare. Like other hosting and security providers, Cloudflare may process technical information such as IP address, browser or device information, request details, security signals, and diagnostic logs to deliver, protect, and maintain the service.
Cloudflare’s handling of information is also governed by its own privacy and cookie policies.
Cookies & Similar Technologies
Shanmaya does not currently configure advertising cookies or a separate behavioral-analytics service. The website uses browser local storage for Bag and preview Checkout functionality.
Cloudflare may use strictly necessary cookies or similar technologies for security, traffic management, and service delivery. Browser controls can be used to clear local storage and manage cookies, although restricting necessary technologies may affect website operation.
Service Providers & Disclosure
Information may be handled by service providers only as reasonably necessary for the services they perform, including:
- Cloudflare for website delivery, security, and infrastructure
- Email providers used when you contact Shanmaya directly
- Shipping, payment, and order-service providers only after those services are activated and needed
We may also preserve or disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or respond to lawful requests.
Retention & Security
Browser-local Bag and Checkout information remains until it is cleared through the website or browser. Direct email correspondence may be retained for as long as reasonably needed to respond, maintain relevant business records, resolve concerns, and meet legal obligations.
We use reasonable measures appropriate to the information and our current operations. No method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices & Privacy Requests
You may contact Shanmaya to:
- Ask whether Shanmaya holds personal information about you
- Request correction or deletion where appropriate
- Request a copy where applicable
- Withdraw from optional marketing communications after a subscription service is activated
- Exercise other rights available under applicable law
We may need to verify the request and may retain information when permitted or required by law. Rights vary by location and may be subject to legal exceptions.
Children’s Privacy
The website is intended for a general audience and is not directed to children under 13. Shanmaya does not knowingly collect personal information through the website from children under 13.
External Links
The website may link to third-party websites or services, such as Instagram, carriers, or future payment providers. Their privacy practices are governed by their own notices, and Shanmaya is not responsible for their independent practices.
Changes to This Policy
We may update this Privacy Policy as the website, business operations, service providers, or legal requirements change. Material updates will be posted on this page with a revised date.
Last Updated
Contact
Questions?
If you have a question about this policy or your information, we would be happy to help.
Shanmaya Virginia, USA info.shanmaya@gmail.com